Product and Customer Support Engineer

Recruiter
Michael Page Engineering & Manufacturing
Location
Surrey
Salary
£28k - £30k pa
Posted
05 Aug 2017
Expires
16 Aug 2017
Sector
Engineering
My client - a specialist provider in the Electronics sector of lighting products for multiple markets are looking for a Product and Customer Support Engineer to join their site in Surrey to support customers with product installation questions and Design issues. Client Details My client is a specialist provider in the Electronics sector of lighting products for multiple markets. Description The successful candidate for the Product and Customer Support Engineer at my clients Surrey site will fulfil the following responsibilities - Day to Day Duties - - Sage (Ordering, dispatching, trouble shooting). - Logistics (TNT, Imports and Exports, Documentation). - Order Management. - Warehouse supervision. - Technical drawings. Management of businesses product range - - Manage existing suppliers - technically and commercially. - Select and establish new suppliers. - Manage existing product range. - Select and implement new product introductions. - Manage product processes in Sage. - Manage stock control and monitoring. Management of innovation - - Contribute to the product development process. - Establish and maintain channels to collect innovation feedback from customers/market and internally. - Ensure technical/legal/certification compliance of product range. Technical support - - Provision of engineering support to the company Profile To be considered for the Product and Customer Support Engineer at my client's site in Surrey the candidate must present evidence of the following - - Working Knowledge of Auto CAD. - Proven capability of Project management. - A track record in electronics is essential, lighting is desirable. - Proven customer facing capabilities in a technical role. - Capable of covering multiple responsibilities in a small and rapidly growing company environment. Job Offer The basic salary is between £28,000 and £30,000 benefits

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